Terms of Service

Sharply is a booking platform connecting customers and barbershops. The contract for the haircut service is always between the customer and the barbershop — Sharply acts as an intermediary and is not a party to the service.

• Booking is always free for customers. You pay for the service at the shop, per the shop's price list.
• A booking requires your name and phone number so the shop can identify it.
• Arrive on time. If you cannot make it, tell the shop as early as possible — changes and cancellations are made directly with the shop.
• Repeated no-shows may lead the shop to refuse your future bookings.
• Prices and services are set by the shops; incorrect information is corrected on notice.
• Sharply points: you collect points from completed bookings (10 points per visit; at 50 points you get -20% off one visit at partner shops). Saving and using points requires signing in (email or Google). Points have no monetary value and cannot be exchanged for cash. The points program may change or end — active rewards are always honoured.
• Birthday reward: when signed in with your date of birth saved, you get -50% off one visit on your birthday at partner shops. The reward is shown in the app and redeemed at the shop; one redemption per year. Like other rewards, it may change.
• Referrals: a friend who creates a new account through your referral link gets -20% off one booking. You get -20% off one booking for every referred friend who completes their first visit. Referral discounts add up, but at most one (-20%) is used per booking; a discount used on a booking that is later cancelled is returned to your account. Abuse (e.g. self-made extra accounts) may lead to rewards being voided.

• The shop is responsible for keeping its profile (services, prices, opening hours) and calendar accurate.
• The shop is responsible for its own professional activity, permits and taxes.
• Sharply may remove a listing with misleading information or a repeatedly inaccurate calendar.
• Either party may end the cooperation at any time without notice period.

Sharply is provided "as is". We are not liable for the quality of the barber service, shop cancellations, or indirect damages. In all cases our liability is limited to the fees the customer has paid to Sharply (the service is free for customers).

These terms are governed by Finnish law. Consumers always retain their rights under the Finnish Consumer Protection Act.

Sharply, Helsinki · hello@sharply.fi